Copyright 2006 ETCO INDIA. All Rights Reserved
A Management Consultancy and Research Services Firm
Terms of Reference of this Website:

ETCO India has certified Lead Auditors & Implementers in the group who have implementation and management knowledge & experience of these

The names of all the standards and best practices have been mentioned in the site with a clear understanding that the Principal Consulting Officer and all
Consulting associates of ETCO India have authorized ETCO India (the Organization) to use the names of the standard and the best practices by virtue of
their individual certifications strictly from the perspective of presenting the concepts to achieve an opportunity for implementation consulting and second
party auditing.

The Principal Consulting Officer and all Consulting Associates of ETCO India clearly understand the professional and morale obligations that they are
possess by virtue of their individual certifications and are committed to abide by them.

ETCO India has however presented the concepts and implementation methodology in their own style and possesses the copyrights of the logo, articulation
and presentation style on this web-site. Moreover, ETCO India has extended the ITIL Service Management best practices to Non-IT Services as well to the
extent a feasibility exists for their implementation.

The organization willing to implement all the mentioned standards should purchase the original copy of the standards from a National Certification Body.

The organization willing to implement ITIL based IT Service Management best practices should purchase the original books published by OGC, UK (please

The organisation willing to implement COBIT should download the relevant documents from the website of ISACA.

For a formal certification, ETCO India will help an organization to register with a certification body and will help in facing the audits from the Auditors of
the Certification body. The role of ETCO India would be that of a second party consultant and auditor.

With respect to our electronic publishing, academic mentoring and custom writing support services, we include content from references available at
company websites, global databases, authentic & peer reviewed websites, journals and other published industry sources and cite the sources as per global
best practices.

We keep all the information pertaining to our customers highly confidential and in this context maintain high security controls in our IT Systems.

If the customer is able to justify and prove that the content of our consulting documents and research papers are plagiarised, then we shall return the amount
paid by the customer in full within 15 days of presentation of such claim and validation by using industry standard plagiarism detection tools - like

We present our role and obligations with respect to our consultancy services
pertaining to BS ISO/IEC 27001:2005, BS ISO/IEC 27002:2008, BS ISO/IEC
27005:2008, BS ISO/IEC 20000:2005, ITIL and COBIT. The terms, concepts and
implementation methodology of this website are based on BS ISO/IEC 27001:2005,
BS ISO/IEC 27005:2008, BS ISO/IEC 20000:2005 and BS ISO/IEC 27002:2008
standards, ITIL and COBIT best Practices and the vast knowledge & experience of
our consultants in implementation & management of these practices in their past